Business Systems Analyst – Chicago
Join Our Team!
Nexgen Packaging stands at the forefront of the label, tag, packaging, and trim industry, delivering Interior Labels, Exterior Tags, Patches, Bags, and Packaging with a touch of innovation. Our global footprint caters to retail and brands, showcasing our commitment to excellence. Headquartered in the United States, we extend our influence through an extensive network of over 25 branches, subsidiaries, and affiliates in the USA, Asia, and Latin America.
We’ve crafted industry-leading technology and services, and we’re on the lookout for a dynamic, go-getter to thrive in our rapidly expanding company. If you bring curiosity, passion, and an entrepreneurial spirit to the table, let’s forge ahead together! At Nexgen Packaging, we’re curating a team of exceptionally talented, experienced, and creative individuals. We welcome independent thinkers and self-starters who want to contribute to a dedicated and enjoyable work environment. Committed to the growth of our employees, we create ample career opportunities for everyone at Nexgen. If this sounds like a team you’d like to join, then let’s meet!
About the Role
This is a technical and customer facing role focused on business requirements gathering, data integration development and customer data support. This role reports into the global Field Implementation team and directly to the Data Services Director. This person’s contributions will directly impact the success of Nexgen’s customer onboarding and data analytics services. A strong candidate will be expected to assess business requirements, provide solutions to data challenges, and be organized when building documentation (and disciplined in keeping it up to date). This role uses our Tableau software to collect, process, analyze, and visualize data from various sources. You will help guide Nexgen’s customers as well as the internal organization make better business decisions by providing insights and recommendations based on data.
Responsibilities
Lead customer data onboarding projects through the development lifecycle:
- Discovery – Gather and analyze customer data requirements and business rules to determine development requirements for integrating customer data to Nexgen’s online Order Management System used by Garment factories across the globe. This includes, but is not limited to, leading discovery sessions with customers, reviewing technical specifications, analyzing sample data, creating workflow diagrams and variable data mapping images
- Define – Work directly with key customers and business partners to create business cases that will be the foundation for new system integrations
- Documentation – Write and maintain business requirements documentation that will be utilized by the global on-boarding team to launch and provide support to key customers
- Testing – Develop and execute QAT and UAT test plans to ensure the business process has been developed as defined
- Deployment – Deploy completed developments in coordination with all internal and external teams, on time
- Support – Provide support to existing customers and internal cross-functional teams as needed
Lead the design and development of Analytics and Business Intelligence initiatives
- Developing, maintaining, and managing advanced reporting, analytics, dashboards and other BI solutions
- Performing and documenting data analysis, data validation, and data mapping/design
- Reviewing and improving existing systems and collaborating with teams to integrate new systems
- Conducting unit tests and developing database queries to analyze the effects and troubleshoot any issues
- Creating tools to store data within the organization
Preferred Qualifications
- Bachelor’s Degree in IT/MIS, or 4+ years of experience in a related data field
- Ability to work at a detailed level while also maintaining focus on an overall project
- Knowledge of key concepts of SQL databases, relational database modeling and data integration patterns
- Competency in Excel (macros, pivot tables, etc.)
- Desire to engage with end customers and users
- Ability to understand, document and communicate key business processes
- Self-motivated and detail-oriented. Ability to work as part of a global team
- Strong project planning/coordination capabilities
About Us
A team of four entrepreneurs and industry veterans founded Nexgen in 2006. They knew they could build a great company that could help retailers with their branding solutions by leveraging state-of-the-art technology, exceptional employees, and an outstanding work environment. We pride ourselves on exceeding customers’ expectations by listening to their needs and executing on our commitments. This approach has led to industry- leading growth for Nexgen and our team. Since our founding we have grown to over 600 employees globally, with shipments of over 3 billion products a year!
We will provide a space that:
- Embraces forward thinking,
- Values employees’ contribution,
- Drives personal growth, and
- Recognizes the value of quality of work and quality of life.
We offer competitive benefits such as health, dental, and vision insurance and a competitive 401k match.
Nexgen is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. Candidates local to Chicago are preferred. You must be authorized to work in the United States, full time, for any employer.
