Our investments in a global footprint and our supply chain data analytics have allowed us to stay ahead of many of the logistical issues brought on by both the disruption in China/Hong Kong and COVID-19. We are able to meet customer demand globally by leveraging our diverse production capabilities and in-plant printing solutions. As retail begins to open up in North America and Europe, the need for dynamic and flexible production capabilities will be critical for meeting customer demand. We stand ready to support our customers and partners as we move into the “new normal of retail”.
At this time, the majority of our operations are open and running at full or close to full capacity. All of our sales and customer service personnel globally are working and available to support any concerns, questions or needs during this complex time. Please see our operations status update below.
We take great pride in providing our customers with the highest standard of customer service. We know that the coronavirus has brought unprecedented disruption to our customers’ operations and the retail, apparel and footwear industry. We are committed to doing everything we can as a supplier and partner to help our customers and the industry work through these challenges.
If you have any questions or are having issues reaching support personnel in any of our offices, please send an e-mail to globalsupport@nexgenpkg.com
